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Moment 05

Objection Handling

Practice responses to budget, timing, authority, risk, and status quo objections.

What this helps with

Lets reps rehearse responses out loud and pressure-test them before they show up in a live deal.

Best used when
  • Pre-call rehearsal for a known tough conversation
  • Team practice or role-play sessions
  • Reviewing a lost or stalled deal
  • Onboarding new reps
Prompt library

2 prompts you can adapt today

Lenses available: General · Challenger · Value Messaging

Objection Practice Partner

When to use: Before a call where a known objection is likely.

Inputs needed
  • The objection in the buyer's words
  • Stakeholder role
  • Deal context
Output should include
  • In-character objection
  • Push-back
  • Coaching feedback
Good output preview
In-character objection
Push-back
Coaching feedback

Structure only. No example deal data — bring your own.

Play the role of the stakeholder above. Raise the objection in their words. After my response, push back once more, then give feedback on what worked, what felt scripted, and what the rep should try next time.
Human check
Use this for rehearsal only. Do not paste customer-identifying details into prompts.

Next-Step Recovery

When to use: When a meeting ended without a clear next step.

Inputs needed
  • What was discussed
  • Buyer hesitation
  • Time pressure or absence of it
Output should include
  • Low, medium, high commitment options
  • Risk per option
Good output preview
Low, medium, high commitment options
Risk per option

Structure only. No example deal data — bring your own.

Draft three possible next-step proposals at different commitment levels. For each, explain when to use it and what risk it accepts.
Human check
Pick the option that matches what the buyer actually said, not what you wish they said.
Manager coaching angle

Run a weekly 20-minute objection rehearsal. Rotate which objection the team practices.

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