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Moment 09

Manager Coaching

Help managers coach sales behaviors, not just inspect pipeline.

What this helps with

Gives managers a structured way to prepare for coaching conversations focused on behavior change.

Best used when
  • Preparing for 1:1s
  • Reviewing a call recording with a rep
  • Spotting patterns across a team
  • Building a quarterly coaching focus
Prompt library

2 prompts you can adapt today

Lenses available: MEDDPICC · SPIN · General

Call Coaching Review

When to use: Before sitting down with a rep to review a recorded call.

Inputs needed
  • Call transcript or notes
  • Rep's current development focus
Output should include
  • Two strengths
  • Two coaching opportunities
  • One behavior to practice
Good output preview
Two strengths
Two coaching opportunities
One behavior to practice

Structure only. No example deal data — bring your own.

Review the call. Identify two strengths and two coaching opportunities tied to the rep's development focus. Suggest one specific behavior to practice this week.
Human check
Pick one behavior to coach. More than one and nothing changes.

Rep Reflection Prompt

When to use: Send to the rep before the 1:1 so they arrive with their own answers.

Inputs needed
  • Recent deal or call
  • Current development focus
Output should include
  • 5 reflection questions
  • Notes on what good answers look like
Good output preview
5 reflection questions
Notes on what good answers look like

Structure only. No example deal data — bring your own.

Generate 5 reflection questions a rep can answer before a coaching session. Focus on what they noticed, what they would do differently, and what help they need.
Human check
The reflection is for the rep. Do not use it as a grading rubric.
Manager coaching angle

Pair every coaching session with one observable behavior to practice and one follow-up checkpoint.

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